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Alert messages are not coming to Alert inbox in SAP PI

Dear All,

I have configured all the settings in ALRTCATDEF. I have assigned the container elements to it. and i have mentioned the Short text and Long text parameters.

When i run a report program in SE38: RSALERTTEST, i'm getting an alert message in alert inbox.

Whenever i tried to post an idoc which is failed in PI(SXMB_MONI), i'm not getting any alert messages into alert inbox.

Kindly suggest me, what needs to be done apart from these settings..



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3 Answers

  • Jan 05, 2015 at 02:13 PM

    Did you configure the alert rule properly? i.e. without any restrictions/ integration engine?

    Did you enable "suppress multiple alerts" ?

    Go through below document and validate your configuration.…

    If your believe your configuration is good then execute the report "RSALRTPROC " and see if there are any pending alerts to confirm.

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    • Hi Hareesh,

      I configured the Alerts by following the same document which was shared by you. and i executed the report ''RSALERTPROC", there is no logs found.

      But when i try to execute the "RSALERTTEST" Program, i'm getting the alerts into my mail box as well as into the alert inbox.

      Please suggest..



  • avatar image
    Former Member
    Jan 05, 2015 at 02:30 PM

    Hello Aravind,

    In addition to what Hareesh mentioned you can also check if your rule is active or not.

    And just in order to check only in rwb alert rule,you can also select error occurred  on integration engine and just put the sender details and put receiver as *.Then fail the message in integration engine and check if you get error in your mailbox.



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    • Former Member ARAVIND P

      Hi Arvind,

      Sometimes, mails dont get delivered due to network(firewall and proxy) configuration. So please check the same once.



  • Jan 07, 2015 at 03:21 PM


    are you sure that user in PRD XI are well configured (transaction SU01)?

    Communication method must be "INT E-Mail" to receive mails.


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