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Former Member
Jan 05, 2015 at 12:03 PM

Auto fill sold-to-party in ITSM


Hi all, in the ITSM when i create Incident, i want to auto fill sold-to party field, after i choose the author of Incident. Fiiling of the sold-to-party field is based on rellationship between sold-to-party and the author of the incident(for example sold-to-party ->has contact person), how can i do so?