cancel
Showing results for 
Search instead for 
Did you mean: 

Turn off Service Contract renewal alert

Former Member
0 Kudos

Hello all...

A client has the Renewal flag checked on a Service Contract. Based on the current logic, the "contract owner" will receive an alert based on the reminder lead time defined.

The question is... Can this alert be turned off without unchecking the "Renewal" flag on the contract?

Thanks,

~ terry.

Accepted Solutions (0)

Answers (3)

Answers (3)

kothandaraman_nagarajan
Active Contributor
0 Kudos

Please close this thread by marking correct/helpful answer.

former_member184146
Active Contributor
0 Kudos

Hi,

     I agree with Tausif set your month value to Max i.e.9999.

Regards,

Manish

kothandaraman_nagarajan
Active Contributor
0 Kudos

Hi,

Deselecting renewal check box is only option to turn off alert.

Thanks & Regards,

Nagarajan

Former Member
0 Kudos

Hi,

If you do not want system alert for reminder you can select the Reminder Month and enter the value 999

Regards,

Tausif

Former Member
0 Kudos

Thanks... I suspected that was the only other option I had.

~ t.