Searching documents

[Former Member]

Hello,

How do I search documents in Knowledge management ? What is the configuration will i have to do for the same ?

Kindly help

Regards,

Rukmani

[Former Member · Accepted solution]

hi,

see this for more information

You have to install TREX

then create index and assign datasource to it (webcontent or repository).This will enable you to search documents

For installation of TREX see this

http://help.sap.com/saphelp_nw04/helpdata/en/f9/777459b4f13346a3bab918ce994a29/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/4e/65df3dffadd95ee10000000a114084/content.htm

regards,

Ganesh.N

[Former Member · Accepted solution]

Hello Ganesh,

The second link says that we can search using the global search. But i don't view any input field for document search in the portal header. What is the configuration that i will have to do for that. Pls help

Regards,

Rukmani

[KarstenH · Accepted solution]

Hi Rukmani,

have you installed TREX and indexed some documents by now?

I would worry about the Portal Header Search after you have achieved that. Before, any search UI will point to nothing.

Regards, Karsten

[Former Member · Accepted solution]

Hello Karsten,

I have installed TREX. But can you pls tell me how to index documents ?

Regards,

Rukmani

[Former Member · Accepted solution]

hi,

In portal

under System Administration>System Configuration>Knowledge Management>Index Administration

Click Create and specify the properties of Index and then after creating index specify the data source which can be documents from your repository. After doing this you have achieved search functionality. you can search with the key word.

hope it helps.....

regards,

Ganesh.N

[Former Member · Accepted solution]

Hello Ganesh,

I am not able to create an index. It says

Index could not be created; creating index failed: TREX Name Server (including back-up servers) is down or not accessable. (Errorcode 7217)

How to check if TREX Name Server is down or not ? How to bring it up ?

Kindly help

[Former Member · Accepted solution]

hi,

check whether you are done with the

Specifying the Address of the TREX Name Server

http://help.sap.com/saphelp_nw04/helpdata/en/c7/e0d13f7fb44c21e10000000a1550b0/frameset.htm

hope it helps....

regards,

Ganesh.N

[Former Member · Accepted solution]

Hello Ganesh,

I have created the index and set the datasources as well. But I don't know how to search. Kindly help

Regards,

Rukmani

[Former Member · Accepted solution]

1. Go to System Admin --> Monitoring --> KM --> Trex Monitor --> Change Queue Status and Flush the queue by selecting your index.

2. Click on Display Queues and check if you the OK column has any documents which have been indexed.

If yes, then your index has started working properly.

The next step is to read about crawlers and scheduling of crawlers. Also you would want to modify the queue parameters by changing Schedule Time, Type etc.

Check help.sap.com for further details.

Regards,

Vibhu

[Former Member · Accepted solution]

Sinha,

My problem is, i am not able to see any search link in the detailed navigation section or on the masthead. Only if have a provision to search, i will be able to search isn't it ?

How do i enable that ?

Regards,

Rukmani

[Former Member · Accepted solution]

hi rukmani,

Search link is seen in the tools area and not in the masthead.

The tools area appears only if you have Knowledge Management (KM) installed with your portal, and if its visibility property is set to true. It contains:

1. A Collaboration link to the optional Collaboration Launch Pad.

2. A Search tool for searching Knowledge Management (KM) data repositories.

kindly check with the above.

regards,

Ganesh.N

[Former Member · Accepted solution]

Hello Ganesh,

Thanks for your reply.

I got the search option enabled in the tools area. The search results are not coming up. It says no results found.

I have set the indexes.

Regards,

Rukmani

[Former Member · Accepted solution]

hi,

really amazing when you dont get the search results when you have done all the above steps.

Did you try with the most common words found in the datasource? Is it throwing any exception ?

regards,

Ganesh.N

[Former Member · Accepted solution]

Hello Ganesh,

I have created the index called ind1 with properties

Crawler Parameters : standard

service : Trex search and classification

service type : classification,search

items to index : documents

fuzziness : 0.7

searchhidden : true

and the index is active

The datasources associated with this are 4 documents.

Now in the search if i give any of the document names, it says no results found

Kindly help

Regards,

Rukmani

[Former Member · Accepted solution]

Hello Ganesh,

It says "No search index could be found"

Regards,

Rukmani

[Former Member · Accepted solution]

hi,

In the indexing monitor in index administration, check whether the index is active or not.

regards,

Ganesh

[Former Member · Accepted solution]

Ganesh,

When i check thru Index administration, the index status is activated and the associated datasources is shown as 3

But when i check thru monitoring->trex monitor , as mentioned by sinha in the same topic, the queue status is idle. Every if i activate it, it remains idle.

Regards,

Rukmani

[Former Member]

Hi,

If you can load TREX it will be good enough.

https://media.sdn.sap.com/html/submitted_docs/nw_kmc/introduction/trex/introduction_trex.html

This Documents gives you a good understanding.

Regards,

Raja Akella

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