on 12-31-2014 3:27 PM
Hi Gurus,
We are using BCM 7 SP7 integrated with Avaya SIP Trunk, for PSTN calls the SIP trunk is sending us the following SIP invite:
INVITE sip:3798001@192.168.8.109 SIP/2.0
Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bK8c1d6221d8f46fccab84b5db0f965a0d
From: "Anonymous" <sip:19070804@192.168.8.109>;tag=cda6e7ca52ca9406
To: <sip:3798001@192.168.8.109>
Call-ID: 0204cfc6f10974c5a91fa75872cb82a4
CSeq: 1594275945 INVITE
Contact: "Anonymous" <sip:19070804@192.168.8.7:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 9.0.1.0 build 845
Content-Length: 295
v=0
o=UserA 10050232 1411108268 IN IP4 192.168.8.7
s=Session SDP
c=IN IP4 192.168.8.7
t=0 0
m=audio 49152 RTP/AVP 8 0 18 4 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
14:56:57.682 (17212 ) INF> 7A1F8CB7F17CF04AA08DEDC3149708DD initialized
14:56:57.682 (17212 ) TRC> Peer/0207A6E8 [CallDispatcher:BCM_DEV_Core]: 0207A6E8 Send: AVL_CODECS=G711,G711u,G729,G723,DTMF;CALLED=3798001;CALLER=;CALL_ID=7A1F8CB7F17CF04AA08DEDC3149708DD;DTMFPayload=101;IP=192.168.8.7;PORT=49152;SIP_CALL_ID=0204cfc6f10974c5a91fa75872cb82a4;_EVT=CALL_COMING;_SEL=192.168.8.7;
14:56:57.682 (17212 ) TRC> Connection/020775D8 [CallDispatcher:BCM_DEV_Core]: Sending message: class LibIpc::IpcMessage,ContentBytes=245
14:56:57.682 (17212 ) TRC> Send to 192.168.8.7:5060:udp
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bK8c1d6221d8f46fccab84b5db0f965a0d
To: <sip:3798001@192.168.8.109>
From: "Anonymous" <sip:19070804@192.168.8.109>;tag=cda6e7ca52ca9406
Call-ID: 0204cfc6f10974c5a91fa75872cb82a4
CSeq: 1594275945 INVITE
Content-Length: 0
Server: SAP Contact Center SIP Bridge/v.7.0.7.0
Supported: timer, replaces, 100rel
As you can see, the PSTN VUs is not recognizing the caller number when it pass the call to CD (I would assume is because the SIP message comes with "Anonymous" in the From) and the question I have, is somehow possible to tell the PSTN VU to pass the number to CD, even it comes marked as annonymous?
The following is an internal call from an Avaya extension to BCM and as you can see, the caller is passed to CD
INVITE sip:3798001@192.168.8.109 SIP/2.0
Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bKa04e6eb2a206b856d2923f37385780bb
From: "Fabian Mican" <sip:1404@192.168.8.109>;tag=0f8c6b6f712807fa
To: <sip:3798001@192.168.8.109>
Call-ID: a25dbd92f9838ec3bda6629bbb5b03b9
CSeq: 2098595848 INVITE
Contact: "Fabian Mican" <sip:1404@192.168.8.7:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 9.0.1.0 build 845
Content-Length: 297
v=0
o=UserA 1202910204 1381563022 IN IP4 192.168.8.7
s=Session SDP
c=IN IP4 192.168.8.7
t=0 0
m=audio 49162 RTP/AVP 8 0 18 4 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:4 G723/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
14:35:37.745 (05244 ) INF> F3DDD8FEEF625045AF1AFBBD2D888FF7 initialized
14:35:37.745 (05244 ) TRC> Peer/029A0098 [CallDispatcher:BCM_DEV_Core]: 029A0098 Send: AVL_CODECS=G711,G711u,G729,G723,DTMF;CALLED=3798001;CALLER=1404;CALL_ID=F3DDD8FEEF625045AF1AFBBD2D888FF7;DTMFPayload=101;IP=192.168.8.7;PORT=49162;SIP_CALL_ID=a25dbd92f9838ec3bda6629bbb5b03b9;_EVT=CALL_COMING;_SEL=192.168.8.7;
14:35:37.745 (05244 ) TRC> Connection/0299EE98 [CallDispatcher:BCM_DEV_Core]: Sending message: class LibIpc::IpcMessage,ContentBytes=249
14:35:37.745 (05244 ) TRC> Send to 192.168.8.7:5060:udp
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bKa04e6eb2a206b856d2923f37385780bb
To: <sip:3798001@192.168.8.109>
From: "Fabian Mican" <sip:1404@192.168.8.109>;tag=0f8c6b6f712807fa
Call-ID: a25dbd92f9838ec3bda6629bbb5b03b9
CSeq: 2098595848 INVITE
Content-Length: 0
Server: SAP Contact Center SIP Bridge/v.7.0.7.0
Supported: timer, replaces, 100rel
Any help is highly appreciated,
Thanks,
Sebastian.
Hi, There was a wrong configuration on the Avaya side, we fixed and it started working properly, I'm closing this question, thanks Lasse for your willing to help!
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Hi
Could you please elaborate on the use case of sending From: "Anonymous" but showing the calling number?
From RFC3261: "The From header field allows for a display name. A UAC SHOULD use the display name "Anonymous", along with a syntactically correct, but otherwise meaningless URI (like sip:thisis@anonymous.invalid), if the identity of the client is to remain hidden."
BR
-Lasse
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