"Anonymous" SIP message, no CLID

[former_member362222]

Hi Gurus,

We are using BCM 7 SP7 integrated with Avaya SIP Trunk, for PSTN calls the SIP trunk is sending us the following SIP invite:

INVITE sip:3798001@192.168.8.109 SIP/2.0

Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bK8c1d6221d8f46fccab84b5db0f965a0d

From: "Anonymous" <sip:19070804@192.168.8.109>;tag=cda6e7ca52ca9406

To: <sip:3798001@192.168.8.109>

Call-ID: 0204cfc6f10974c5a91fa75872cb82a4

CSeq: 1594275945 INVITE

Contact: "Anonymous" <sip:19070804@192.168.8.7:5060;transport=udp>

Max-Forwards: 70

Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE

Content-Type: application/sdp

Supported: timer

User-Agent: IP Office 9.0.1.0 build 845

Content-Length: 295

v=0

o=UserA 10050232 1411108268 IN IP4 192.168.8.7

s=Session SDP

c=IN IP4 192.168.8.7

t=0 0

m=audio 49152 RTP/AVP 8 0 18 4 101

a=rtpmap:8 PCMA/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:4 G723/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

14:56:57.682 (17212               ) INF> 7A1F8CB7F17CF04AA08DEDC3149708DD initialized

14:56:57.682 (17212               ) TRC> Peer/0207A6E8 [CallDispatcher:BCM_DEV_Core]: 0207A6E8 Send: AVL_CODECS=G711,G711u,G729,G723,DTMF;CALLED=3798001;CALLER=;CALL_ID=7A1F8CB7F17CF04AA08DEDC3149708DD;DTMFPayload=101;IP=192.168.8.7;PORT=49152;SIP_CALL_ID=0204cfc6f10974c5a91fa75872cb82a4;_EVT=CALL_COMING;_SEL=192.168.8.7;

14:56:57.682 (17212               ) TRC> Connection/020775D8 [CallDispatcher:BCM_DEV_Core]: Sending message: class LibIpc::IpcMessage,ContentBytes=245

14:56:57.682 (17212               ) TRC> Send to 192.168.8.7:5060:udp

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bK8c1d6221d8f46fccab84b5db0f965a0d

To: <sip:3798001@192.168.8.109>

From: "Anonymous" <sip:19070804@192.168.8.109>;tag=cda6e7ca52ca9406

Call-ID: 0204cfc6f10974c5a91fa75872cb82a4

CSeq: 1594275945 INVITE

Content-Length: 0

Server: SAP Contact Center SIP Bridge/v.7.0.7.0

Supported: timer, replaces, 100rel

As you can see, the PSTN VUs is not recognizing the caller number when it pass the call to CD  (I would assume is because the SIP message comes with "Anonymous" in the From) and the question I have, is somehow possible to tell the PSTN VU to pass the number to CD, even it comes marked as annonymous?

The following is an internal call from an Avaya extension to BCM and as you can see, the caller is passed to CD

INVITE sip:3798001@192.168.8.109 SIP/2.0

Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bKa04e6eb2a206b856d2923f37385780bb

From: "Fabian Mican" <sip:1404@192.168.8.109>;tag=0f8c6b6f712807fa

To: <sip:3798001@192.168.8.109>

Call-ID: a25dbd92f9838ec3bda6629bbb5b03b9

CSeq: 2098595848 INVITE

Contact: "Fabian Mican" <sip:1404@192.168.8.7:5060;transport=udp>

Max-Forwards: 70

Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY,UPDATE

Content-Type: application/sdp

Supported: timer

User-Agent: IP Office 9.0.1.0 build 845

Content-Length: 297

v=0

o=UserA 1202910204 1381563022 IN IP4 192.168.8.7

s=Session SDP

c=IN IP4 192.168.8.7

t=0 0

m=audio 49162 RTP/AVP 8 0 18 4 101

a=rtpmap:8 PCMA/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:4 G723/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

14:35:37.745 (05244               ) INF> F3DDD8FEEF625045AF1AFBBD2D888FF7 initialized

14:35:37.745 (05244               ) TRC> Peer/029A0098 [CallDispatcher:BCM_DEV_Core]: 029A0098 Send: AVL_CODECS=G711,G711u,G729,G723,DTMF;CALLED=3798001;CALLER=1404;CALL_ID=F3DDD8FEEF625045AF1AFBBD2D888FF7;DTMFPayload=101;IP=192.168.8.7;PORT=49162;SIP_CALL_ID=a25dbd92f9838ec3bda6629bbb5b03b9;_EVT=CALL_COMING;_SEL=192.168.8.7;

14:35:37.745 (05244               ) TRC> Connection/0299EE98 [CallDispatcher:BCM_DEV_Core]: Sending message: class LibIpc::IpcMessage,ContentBytes=249

14:35:37.745 (05244               ) TRC> Send to 192.168.8.7:5060:udp

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 192.168.8.7:5060;rport;branch=z9hG4bKa04e6eb2a206b856d2923f37385780bb

To: <sip:3798001@192.168.8.109>

From: "Fabian Mican" <sip:1404@192.168.8.109>;tag=0f8c6b6f712807fa

Call-ID: a25dbd92f9838ec3bda6629bbb5b03b9

CSeq: 2098595848 INVITE

Content-Length: 0

Server: SAP Contact Center SIP Bridge/v.7.0.7.0

Supported: timer, replaces, 100rel

Any help is highly appreciated,

Thanks,

Sebastian.

[former_member362222]

Hi, There was a wrong configuration on the Avaya side, we fixed and it started working properly, I'm closing this question, thanks Lasse for your willing to help!

[former_member187604]

Hi

Could you please elaborate on the use case of sending From: "Anonymous" but showing the calling number?

From RFC3261: "The From header field allows for a display name. A UAC SHOULD use the display name "Anonymous", along with a syntactically correct, but otherwise meaningless URI (like sip:thisis@anonymous.invalid), if the identity of the client is to remain hidden."

BR
-Lasse