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Former Member

BOE 4.1 SSO for Crystal Reports scheduling and publications


We have setup SSO for 4.1 to SAP BW which is using the sap tokens (assertion tickets) and everything is working fine.

However, we are getting database connection error when scheduling crystal reports and running publications which includes crystal reports. The error was "Details: Logon to underlying database failed".

Webi reports which use universe are have similar issue when viewing on demand. It does not single sign on. The reports only run when a username and password is entered.

Does anyone know how to get this to work?

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1 Answer

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    Former Member
    Dec 31, 2014 at 06:03 AM
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    • Checking these SAP notes should be helpful:-

      1954305    Where to find the proper SNC DLL on the SMP 

      1954202    HOW-TO: Configuring SNC using the COMMONCRYPTOLIB library found on the SMP 

      1500150    Troubleshooting SNC server trust setup, STS issues, prerequisites, tracing, etc in SAP Business Objects XI 3.x and BI 4.x 

      1913747 - When configuring SNC on RHEL linux 5.8 webi only works with 64 bit SNC friver and CR only works with 32 bit version