Backup process is failing at its second step in SAP BPC 7.5 MS

[former_member144746]

Hello Experts,

When we are trying to run Backup process it is failing in its second step.

I have attached the snap of the errors which we are getting, Please suggest the way to fix this error and proceed further with Backup process.

[Former Member]

Hi Henry,

Go through the below link might be useful for you.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/20a26f50-4252-2a10-8c97-a2c7058cd...

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/608a0e7a-4252-2a10-f8ba-9eb259f6b...

Regards,

Sushant

[former_member283908]

Hello Henry,

I was interested to the error part : "The server process could not be started because the configured identity is incorrect"

Please give a try to SAP Note : "1457666 - BPC: OutlookSoft SendGovernor service cannot be
started ".

Best Regards,

Dorra.

[Former Member]

Hi Henry,

Just for confirmation that services connections are running properly please run Server Diagnostic. Might be issue of any database connection, so run server diagnostic.

Regards,

Sushant

[former_member186498]

Hi Henry,

if you have used a local path on the server for the backup and not a network path then probably some files in you system files folder are corrupted, so you need to follow this note 1371231 - Error when attempting a backup: "Cannot compress the WebFolders file. [Error:]" and "Canno...

Please remember to close the thread when solved.

Regards

     Roberto

[Shrikant_Jadhav]

Hi Henry,

Use same credential who has access to BPC System and then perform the backup activity.

Shrikant