Cannot start system, sapstart stucks at starting programs

[Former Member]

Hello Experts,

     We have upgraded our kernel version from 7.40 to 7.41, once starting the system using SAP MMC, we found that there are some subnodes that are missing and the system won't startup and does not display the process lists (disp+work, igwrd, etc).

     Also upon checking on the logs, sapstart is stuck on "

     We have also regenerated the SAP service, but the issue still remains

    Hoping for your kind resolution with the issue.

Regards,

Manuel

[former_member182657]

Hi,

*** ERROR => Using non supported HDB version: 1.00.091.00.1418659308
 [dbhdbsql.cpp 119]
C  *** ERROR => Min. version for this release must be 1.00.17

Try to have minimum HDB version 1.00.17 as under logs.

Regards,

Gaurav

[Former Member]

Hi Gaurav,

That was the reason we need to upgrade the kernel.

[former_member182657]

Hi Manuel,

The logs which you sent are the latest one ? Kindly share latest after R3trans -d

Regards,

[Former Member]

Hi Gaurav,

The logs sent were the latest one.

[Former Member]

Experts,

    I am facing the similar issue . Could you please provide the solution .

[Former Member]

Issue solved bu updating dbsl patch .

[Former Member]

Attaching screenshots

[former_member185239]

Hi Manuel,

follow the below activity.

- kill all the process related to sap.

- then restart the services SAP<SID>_<xx>

- manually run the sapcpe command

- sapcpe pf=<instance profile of CI/DI/ASCS/SCS>

Also do paste the sapstartsrv log and dev_w0 , trans.log

With Regards

Ashutosh Chaturvedi

[Former Member]

Hello,

Please see attached log files

As for the dev_* logs, I think they are not beneficial as for today since they were not updated after the upgrade, even when starting the system.

I have started the sapcpe. Here are the logs.

2014/12/30 03:37:05

sapcpe version UC: @(#) $Id: //bas/741_REL/src/ccm/sapstart/sapxxcpe.c#4 $ SAP

Command line:

  0: sapcpe

  1: pf=HC0_DVEBMGS81_SJCT2W-SAP-33

Trace level (profile): 1

** INFO:    Try to find file table sapcpeft (default:sapcpeft)

** INFO:    Try to find file table in the central directory \\SJCT2W-SAP-33\sapmnt\HC0\SYS\exe/run\sapcpeft

** INFO:    not found any file table.

*************************************************

source: \\SJCT2W-SAP-33\sapmnt\HC0\SYS\exe/run

target: E:\usr\sap\HC0\DVEBMGS81/exe

*************************************************

*** ERROR: sapcpe: find <src> \\SJCT2W-SAP-33\sapmnt\HC0\SYS\exe/run failed, 2, No such file or directory, [D:/depot/bas/741_REL/src/ccm/sapstart/sapxxcpe.c:1624]

sapstartsrv.txt.zip

trans.txt.zip

dev_w0.txt.zip

[Former Member]

Hello Manuel,

Have you close sapstartsrv.exe before upgrading kernel ? share logs.

BR,

K.

[Former Member]

Hello Kamil,

Yes, we have turned off the sapstartsrv.exe before upgrading the kernel.

sapstartsrv.exe is runs fine

[former_member219338]

Check if correct kernel was downloaded

[former_member182657]

Hi,

Could you share dev_w0,trans.log file for analysis.

Regards,

Gaurav

[Former Member]

Hi,

     dev_* logs are not updating, only the sapstartsrv, sapstart logs are only updating when starting the system