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The Error message 'Error in FileManager.GetDtsDefaultSelection'

Hi Gurus,

Our client faces with an error that 'Error in FileManager.GetDtsDefaultSelection' . Actually i've found the article "1846845" which told to delete DMUserSelection.xml file. Unfortunately, we can't reach this file in clients computer. Although, removing & rebuilding MS Office, EPM add in , we couldn't get any solution. Do you have any idea what to do?

Sadi Ç.

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1 Answer

  • Dec 30, 2014 at 08:52 AM

    Hi Sadi,

    Try do delete PC_NW folder in the user profile on the users PC.

    Vadim

    P.S. DMUserSelection.xml is located in the PC_NW folder...

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    • Former Member Former Member

      Hi Sadi,

      Raise the EPM log and trace level to ALL (Note 1752871) and check if the add-in is not trying to reach a folder in the network instead of the local xml file.

      In case roaming profiles are used I guess the local PC_NW wouldn't be used and instead there network profile folders would have the add-in's files.

      If that is the case I guess there wouldn't be an issue with the add-in itself, it could be just a simple access/authorization issue.

      Regards,

      Marcelo