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Ticket Number

Hello all!

I have a doubt! During the "Sync. with PFCG" step at the Role Creation GRC AC asks for a ticket number. I know it is related to parameter 3008. What I don´t know is for what can I use this information after creating the role?

How can I search for a role based on the ticket number?

Regards,

Pedro

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1 Answer

  • Best Answer
    Dec 29, 2014 at 03:37 PM

    Hi Pedro,

    In our environment whenever a role needs to be modified functional guys will raise a service request with the required details.

    We have a support team who creates/modifies roles using BRM and they mention that SR ticket number here in BRM.

    But this functionality is not useful as currently searching the roles based on ticket number is not available, but you can vote for the below idea and SAP proposed to have that functionality in future releases.

    https://ideas.sap.com/ct/ct_a_view_idea.bix?c=4F27C74D-5330-4569-8199-D69072C0D4AE&idea_id=C6CF126F-94A0-47B3-99D2-6C29CF883111

    Regards,

    Madhu.

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