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MS Office Word can't open or display on sap web gui

Dear All,

i  already finish the sap Html configuration on our system, the user can login through the web gui  successful  , but we face a problem when user want to display  word file on sap using web gui it' not work , i tried this on sap gui for windows and it working fine but on sap gui web nor working , please if any can help for this issue.

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1 Answer

  • Dec 30, 2014 at 06:16 AM

    Hello Ahmed

    If issue occurred when you execute transaction code: /nsicf -> default host ->

    sap -> bc -> right click on "WEBGUI" -> select "Test Service" to launch web browser,

    you may need to ask the question in the "Internet Transaction Server (ITS)" group,

    rather than "SAP GUI". Please check that does issue occur when run SM04 and download

    data to local PC in WEBGUI? Is there any error message? Please refer to note 1920875 about

    some prerequisites to use ITS to download data.

    Best Regards,


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