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Former Member

Unable to use RSA1/RSPC in Production - BW 7.4

Hi Guys,

Came across a strange problem. I am unable to access RSA1 and RSPC in BW 7.4. Key points to be noted:

- I am able to access RSA1 and RSPC in Development and Quality system, problem only in production

- Problem only for me and few other users. Most people are able to access RSA1 and RSPC

- Our system in BW 7.4 SAPKW74008

- Was able to access till last week

Session times out and throws a short dump :

Category           ABAP Programming Error Runtime Errors     TIME_OUT ABAP Program       CL_RSAWBN_TREE_MODEL_FOLDER===CP

Application Component  BW-WHM-AWB

Short Text

Time limit exceeded

What happened?

Program "CL_RSAWBN_TREE_MODEL_FOLDER===CP" has exceeded the maximum   uninterrrupted runtime and has therefore been terminated.

What can you do?

Note down which actions and inputs caused the error. To process the problem further, contact you SAP system administrator. Using Transaction ST22 for ABAP Dump Analysis, you can look at and manage termination messages, and you can also keep them for a long time.

Error analysis

After a certain time, the program is terminated in order to free the workspace for other users. This prevents workspaces from being blocked unnecessarily, for example by an endless loop (DO, WHILE, ...), by database accesses where the result set is too large or by database accessess without a suitable index Index (full table scan).

The maximum runtime of a program is set by system profile parameter "rdisp/scheduler/prio_[high|normal|low]/max_runtime". The current setting is   600 seconds. Once this limit has been exceeded, the system attempts to interrupt the SQL statement or to instruct the ABAP processor to terminate the program. It waits for a maximum of 60 seconds. If the program is then still active, the work process is restarted.

How to correct the error

    It is best to start programs that take a long time to run as batch

    jobs. If this is not possible, system profile parameter

     "rdisp/scheduler/prio_[high|normal|low]/max_runtime" can be

    increased.

    Depending on the cause of the error, the following actions might also

    be necessary:

    - Endless loop: correction in program;

    - Database where the result set is too large: Use "SELECT * INTO

    internal table" for example instead of "SELECT * ... ENDSELECT";

    - Database access without suitable index: Check generation of index.

    If the error occurs in a non-modfied SAP program, you might be able to

    find a solution in the SAP Notes system. If you have access to the SAP

    Notes system, check there first using the following keywords:

    "TIME_OUT"

    "CL_RSAWBN_TREE_MODEL_FOLDER===CP" bzw. CL_RSAWBN_TREE_MODEL_FOLDER===CM001

    "CREATE_FOLDER_TREE"

    If you cannot solve the problem yourself, please send the following

    information to SAP:

    1. This description of the problem (short dump)

    To do this, choose  System -> List -> Save -> Local File (unconverted)

    on the screen you are in now.

    2. A suitable system log

    To do this, call the system log in transaction SM21. Restrict the time

    interval to ten minutes before the short dump and five minutes after

    it. In the display, choose System -> List -> Save -> Local File

    (unconverted).

    3. If these are programs of your own, or modified SAP programs: Source

    code of these programs

    To do this, choose  More Utilities -> Upload/Download -> Download in

    the Editor.

    4. Details regarding the conditions under which the error occurred or

    which actions and input caused the error.

Any Suggestions what is going wrong. Its only me and couple of users who are facing this problem and rest of the team can access RSA1 and RSPC.

Any suggestions ? What is going Wrong

Best Regards

Ritesh Singh

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9 Answers

  • Best Answer
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    Former Member
    Jan 05, 2015 at 05:14 AM

    Hi Guys,

    Finally the problem was solved. There was problem with table's RSCOMPTLOGO & RSCOMPTLOGOT. While importing some BPC transport (by Basis as part of OSS note) one entry for NODESNOTCONNECTED was not maintained correctly in table RSCOMPTLOGO and an extra entry for NODESNOTCONNECTED was inserted in table RSCOMPTLOGOT.

    Collected only the entry for NODESNOTCONNECTED in table RSCOMPTLOGO (Transport request automatically collected the entry for NODESNOTCONNECTED for table RSCOMPTLOGOT) and imported the transport request to quality and production. After importing the transport the entry for NODESNOTCONNECTED was corrected in table RSCOMPTLOGO and the extra entry for NODESNOTCONNECTED was deleted automatically from table RSCOMPTLOGOT.

    Happy to answer any more questions.

    BR

    Ritesh Singh

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    Former Member
    Dec 29, 2014 at 09:17 AM

    Hi Guys,

    Further information from short dump:

    Information on where terminated

        The termination occurred in ABAP program "CL_RSAWBN_TREE_MODEL_FOLDER===CP",

         in "CREATE_FOLDER_TREE". The main program

        was "RSAWBN_START".

        In the source code, the termination point is in line 72 of (Include)

        program "CL_RSAWBN_TREE_MODEL_FOLDER===CM001".

    Let me know your inputs.

    Best Regards

    Ritesh Singh

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    Former Member
    Dec 29, 2014 at 10:50 AM

    Hi

    Go through this thread. http://scn.sap.com/thread/3214462

    Hope You Find this useful

    Regards,

    Rajesh

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    Former Member
    Dec 29, 2014 at 10:48 AM

    Hi Ritesh,

    Are you getting this dump immediately? Assuming that you have similar authorization as of development system in Production.

    For the time out error you can check this with Basis team and check the timeout parameter in RZ10 - rdisp/max_wprun_time.

    Regards,

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  • Dec 29, 2014 at 11:05 AM

    Hi,

    i think you have authorizaiton issues for the system. you need to check with the your basis team.

    please check the your user name in SU01 -> check the profile and authorization tab.

    Thanks,

    Phani.

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  • Dec 29, 2014 at 11:10 AM

    Hi,

    check transaction SU53. it tell if you really have authorization issue.

    Thanks

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    Former Member
    Dec 29, 2014 at 06:27 PM

    Hello Ritesh,

    Since you have mentioned other users are able to access the tcodes, it certainly looks like a authorization issue.

    Compare you roles with the ones who can access the tcodes. Also check with your access management/BASIS team

    Regards,

    AR

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    Former Member
    Dec 29, 2014 at 11:53 PM

    Hi Guys,

    Thanks for all the replies. Initially I thought it to be some authorization issue so added SAP_ALL, SAP_NEW to my profile but it didn't work either.

    1664459 - Runtime Error when opening RSA1/RSPC is not relevant as its is only specific to couple of people.

    SU53 is not giving me anything except PFCG and it should not effect RSA1.

    Any more suggestions ?

    Best Regards

    Ritesh

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    • Hi Ritesh,

      If you have SE38 or SA38.

      Pls try to execute RSAWBN_START program alternative to RSA1 tcode

                                 RSPC_MAINTAIN  program alternative to RSPC.

      Alternatively you can check RSA1OLD also.

      Pls check and let me know.

      Regards,

      Nanda

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    Former Member
    Dec 30, 2014 at 12:49 AM

    Hi Nanda,

    Didn't Work either. I tried the program in Quality and now I cant open RSA1 in quality too.

    Getting worse.

    Any more suggestions guys ?

    BR

    Ritesh

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    • Former Member mohamed rafik

      Hi Guys,

      RSA1OLD is working but RSA1 is not. Problem started when We tried to access RSPC and then RSA1.

      Any more suggestions ?

      BR

      Ritesh Singh