Error in Portal

[Former Member]

Dear expert,

I met a portal error as below:

Invalid Response code (401). Server [http://server:port/SAPControl.cgi] returned message [Unauthorized]. Http proxy info:  none

[EXCEPTION]

The detailed message is attached

I already did the correct SLD configuration in EP.

Please help on this or suggest some method to deal with it.

Thanks

Regards,

Hayashi.

error message.txt.zip

[Former Member]

Hi Hayashi,

Please follow this KBA:

1707793 - Portal Runtime Error when a Business Package application or an application connecting to t...

You can find the error you encounter and a proposed solution.

Best regards,

Etay

[TomXing]

Hi Hayashi,

The error you attached is rather a J2EE one, than a Portal one.

You can open instance profile DEFAULT.PFL (/usr/sap/<SID>/SYS/profile) and set below:

service/protectedwebmethods = DEFAULT

Then restart sapstarsrv:

sapcontrol -user <os_user:sidadm> <password_of_sidadm> -nr <instance number> -function RestartService

Everything should be done on host sdevapp and instance 13.

Hope this helps.

BR, Tom

[Former Member]

Tom

Thank you very much for your reply.

I did what you said.

While sadly, the error changed.

Please see the attachment:error2

Regards,

Hayashi.

error 2.txt.zip

[former_member193379]

Hi Hayashi,

This issue seems with sytem creation and please also check T Code SICF in your backend ECC and please make sure the below services are activated

1. /sap/bc/ping
2. /sap/bc/webdynpro

Thanks,

Hamendra

[TomXing]

Hi Hayashi,

When error has changed, it means we have moved forward and we don't have to be sad

Now it complains

Unable to parse template '<System.Access.WAS.protocol>://......

System:    'System Alias: SAP_SRM, System ID: pcd:portal_content/SRDCLNT210',

Attribute: 'protocol'.

Please check the system alias in EP -> System Admin -> System landscape.

You know from above log that you should check alias SAP_SRM -> attribute 'protocol'.

And just for curiosity, could you let me know which function you are accessing?

Originally it is accessing sapstartsrv and now it's accessing backend SRM system...

Are these two problems come from same operation on EP?

BR, Tom

[former_member193379]

Hi Hayashi,

At which point you are getting this error. Is it coming at the time of start up. Can you please detailed about it.

Thanks,

Hamendra