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Sever memory is full - SAP Business Objects 4.1 sp5 on Linux

I have installed SAP Business Objects 4.1 sp5 on RHEL.

Underlying database is MySQL.

When I try to run the report through a browser I get following error message "Server memory is full

I tried running the same report on Webi Rich client and the report runs well without any errors.

I even tried adding one more Webi Processing server, but got the same error message.

Following is the log of memory consumption on the server:

When all servers are Stopped

total       used       free     shared    buffers     cached

Mem:      32867476   25315716    7551760         20     394860   14465124

-/+ buffers/cache:   10455732   22411744

Swap:      4194300     126812    4067488

When all the BO servers are Started

             total       used       free     shared    buffers     cached

Mem:      32867476   27391056    5476420         20     394976   14470076

-/+ buffers/cache:   12526004   20341472

Swap:      4194300     126812    4067488

Memory status when the Report Fails

             total       used       free     shared    buffers     cached

Mem:      32867476   31398480    1468996         20     395420   14478084

-/+ buffers/cache:   16524976   16342500

Swap:      4194300     126812    4067488

Can someone suggest solution to resolve this issue

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1 Answer

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    Former Member
    Dec 27, 2014 at 01:48 AM

    Hi Shridhar,

    Does your server have only 7.5 GB free with the SIA stopped?

    When SIA is running you're left with only 5GB memory and eventually about 1.5GB memory.

    This indicates the server is loaded most of the time.

    Unless there are other applications which would use this much memory at SIA stopped condition, BO has very little RAM to utilise.

    Would initially recommend a sizing exercise to determine the correct amount of RAM and CPU ideal for your usage.

    You can see more at: http://service.sap.com/sizing

    Check why the server leaves only 7.5GB free even when SIA is stopped.

    Leaving 1-2GB for Tomcat, what other applications are using up this memory?

    BO requires atleast 16GB RAM for itself to function smoothly (assuming normal user activity/load) - as per the supported platforms guide.

    ------------------

    What are the reports based on?

    What is the back end for these reports?

    Are you using OLAP, BEX, BW, etc.?

    Regards,

    Sid

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