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Former Member

Alternative Product ID

Dear All,

I am trying to test the below configuration but couldn't ....

What does the STOP config do? if it is set to TRUE or False...

below in a case ticket, i am trying to enter a product with its alternative product ID, say AAA. but system is not accepting it.so user has to click on search help and search based on alt id type. if that is the case whats the purpose of the above config? or do we have any way of allowing users to enter directly Alternative ID in place of PRoduct ID?

alt3.JPG (30.1 kB)
alt2.JPG (46.8 kB)
alt1.JPG (60.0 kB)
ALT5.JPG (10.0 kB)
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    Former Member
    Dec 26, 2014 at 06:35 AM

    Hi Sweta ,

    In case you are searching a product while creating any transaction type , there are some setting which needs to be done .

    The alternate profile id needs to be maintained for the transaction type , screenshot attached .

    Also the setting can be maintained for the product type for the alternate product id .

    Kindly find the screenshot attached for your reference .

    Regards

    Shweta

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    • Former Member Former Member

      Hello Sweta,

      I just checked the F1-help of this field (obtained by pressing F1 while marking the field).
      Somehow I can't past it here but it looks good. You can check it by yourself.

      Best regards,

      Thomas Wagner