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Alternative Product ID

Former Member
0 Kudos

Dear All,

I am trying to test the below configuration but couldn't ....

What does the STOP config do? if it is set to TRUE or False...

below in a case ticket, i am trying to enter a product with its alternative product ID, say AAA. but system is not accepting it.so user has to click on search help and search based on alt id type. if that is the case whats the purpose of the above config? or do we have any way of allowing users to enter directly Alternative ID in place of PRoduct ID?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Sweta ,

In case you are searching a product while creating any transaction type , there are some setting which needs to be done .

The alternate profile id needs to be maintained for the transaction type , screenshot attached .

Also the setting can be maintained for the product type for the alternate product id .

Kindly find the screenshot attached for your reference .

Regards

Shweta

Former Member
0 Kudos

Hello Shweta,

Thank you for the response.

I have checked Service request Txn to assign my alternative profile, but it doesnt have an option to.

Though i see product determination check box, but not sure if it would suffice my requirement.

Former Member
0 Kudos

Hello Sweta,

I just checked the F1-help of this field (obtained by pressing F1 while marking the field).
Somehow I can't past it here but it looks good. You can check it by yourself.

Best regards,

Thomas Wagner

Answers (0)