Login performance of BI Launch Pad

[Former Member]

Hi,

The environment of BI4.1_SP4.

Please inform me about a logon performance of BI Launch Pad.

The first time logon on a day and first time report indication.
It takes time very much.

After a user name and a password are input from a logon screen of a BI launch pad.
It takes time remarkably until a home screen is indicated.

[Lonin]

   The first time user:  First time = 40 seconds,   2nd time = 2 seconds

[Report View]

   The first time user:  First time = 23 seconds,   2nd time = 3 seconds

Would there be any countermeasures?

Regards,

Michiko

[Former Member]

Hi Michiko,

Have you tried to increase the heap size?

Since this is a BI 4.1 instance, you could try toggling the max heap size to say 2GB and test, and bump it up to maybe 4GB.

You could try to tracing the logon workflow using Fiddler to see which page/jsp is the delay observed the most on.

Is the same behavior observed by logging in from the machine on which Tomcat is installed (i.e. using "localhost" in the URL)?

-Sid

[DayaJha]

Hi Michiko,

Regarding Performance issue there are many factor come into consideration:

• Count of User Session (Active Concurrent User)
• Current Hardware set for how many user
• Types of report used like crystal report, web intelligence report, Dashboards etc
• Is this issue for all user machine or specific to one machine?
• Current APS configuration
• Current Web Application configuration
• Other factor also include but for your login & report referesh issue above details required.

Please share above points to help us in debugging the issue.

Thanks,

Daya

[Former Member]

Hi Daya

Thank you very much for your answer.

• Count of User Session (Active Concurrent User)   --- 1 User
• Current Hardware set for how many user   ---  50-100 Users
• Is this issue for all user machine or specific to one machine? --- All user machines.
• Current APS configuration --- Nothing.
• Current Web Application configuration  --- Tomcat 7 (bundled)

The logon user in the first time is slowly.

Logon the after 2nd time becomes speedy.

Regards,

Michiko

[DayaJha]

Hi Michiko,

Thanks for your prompt reply, Could you please confirm Tomcat & Business Objects Application is on same server or different.

Scenario I: Tomcat & BO Installed on Same server

O/P: Login time period is 2 Sec

Description: Here we are using local tomcat installed on BOBJ server

Note: Is Static Port used in all BOBJ Services or Dynamic Please confirm.

Scenario II: Tomcat & BO Installed on different server

O/P: Login time period is 20 Sec

Description: It was not local tomcat, if yo uare having some issue in firewall then you will face delay issue in BI Launch pad

Note: Is Static Port used in all BOBJ Services or Dynamic Please confirm

This was happen due to multiple reasons as I said earlier also:

Tomcat Parameter needs to be check:

1. XX:MaxPermSize: By Default SAP provided 256
2. Maximum Memory: By Default SAP provided 1024
3. maxThreads: By Default SAP provided 200
• Firewall Issue: Please check all request port should be Open you can use telnet to check the status.

I suggest please implement E2E trace and share the logs.

How To: Identify long running function calls in End to End traces

http://scn.sap.com/docs/DOC-47976

Please refer below link for more details:

SAPBusinessObjects 4.1 Performance issue

http://www.forumtopics.com/busobj/viewtopic.php?p=976907

http://scn.sap.com/thread/3201184

Thanks,

Daya

[Former Member]

Hi Daya

Tomcat and a BI server are the same server.

Thank you very much for your answer.
I read material.

Regards,

Michiko