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Former Member

Login performance of BI Launch Pad


The environment of BI4.1_SP4.

Please inform me about a logon performance of BI Launch Pad.

The first time logon on a day and first time report indication.
It takes time very much.

After a user name and a password are input from a logon screen of a BI launch pad.
It takes time remarkably until a home screen is indicated.


   The first time user:  First time = 40 seconds,   2nd time = 2 seconds


[Report View]

   The first time user:  First time = 23 seconds,   2nd time = 3 seconds

Would there be any countermeasures?



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2 Answers

  • Dec 26, 2014 at 05:56 AM

    Hi Michiko,

    Regarding Performance issue there are many factor come into consideration:

    • Count of User Session (Active Concurrent User)
    • Current Hardware set for how many user
    • Types of report used like crystal report, web intelligence report, Dashboards etc
    • Is this issue for all user machine or specific to one machine?
    • Current APS configuration
    • Current Web Application configuration
    • Other factor also include but for your login & report referesh issue above details required.

    Please share above points to help us in debugging the issue.



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    Former Member
    Dec 27, 2014 at 01:53 AM

    Hi Michiko,

    Have you tried to increase the heap size?

    Since this is a BI 4.1 instance, you could try toggling the max heap size to say 2GB and test, and bump it up to maybe 4GB.

    You could try to tracing the logon workflow using Fiddler to see which page/jsp is the delay observed the most on.

    Is the same behavior observed by logging in from the machine on which Tomcat is installed (i.e. using "localhost" in the URL)?


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