CPS Licenses

[former_member1244799]

Hi All,

Currently we have 15 process server licenses. We have used 10 licenses in Dev environment(same environment also used for quality).  Can we use the remaining  5 licenses in production environment or do we need to buy separate process server licenses for Production environment?. Please advise.

Thank you in advance.

Regards,

Ramana

[Dave_S · Accepted solution]

We have four contracts, one each for development, test, production, and failover.

The contract numbers end in D, T, P, and X, respectively.

Each contract has the same number of process agents.

If your situation is similar, and you're using process agents from a development contract for your development environment, you might have fifteen process agents still available on your production contract.

[former_member1244799 · Accepted solution]

Hi David,

Thank you so much.

One more naive question. Can we use the process server agents in Production which are remaining in the development contract?

2. Are the Process server agents are contract specific?

Regards,

Ramana

[Dave_S · Accepted solution]

I don't beleive it matters whether the target environment of a process agent matches the CPS contract. For example, you might have backup (or other system housekeeping) job running in a test environment that you schedule with the production CPS.

Someone more familiar with the license terms would have to answer whether it is allowed to run production jobs from a development CPS.

[asif_muhammad · Accepted solution]

Hi Ram,

Process server and Platform agents are contract specific.

go to Confguration-->License keys and check following parameter limits... this is the maximum number of PAs and PSs you can use as per your contract.

ProcessServerService.External.limit

ProcessServerService.OS.limit

If your contract is same for both the environments, then you will get bucket number which you can use in your landscape. swaping the number between two contracts is again depends on your type of account, raise oss message/incident with attached your license keys, consultancy can help you with exact answer.hope this is helpful comment for your question.

KR

Muhammad Asif.

[former_member1244799 · Accepted solution]

Thank you so much Asif.

Regards,

Ramana