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Error HTML in Mobile BI App, not in local (version 1.4)

Hello Experts,

we upgraded our Desgin Studio to versión 1.4 few days ago. Everything was working fine, but since yesterday we are facing a strange problem.

When we execute our Dashboard Locally, it executes without any problem. But when we try the same on the Mobile BI App (iPad), the application throws the error: Error while generating HTML

Any ideas?

Thanks in advance.

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2 Answers

  • Dec 23, 2014 at 10:47 AM

    Could you share some more details?  Which version of Mobile BI?

    Have you applied the latest patch for Design Studio (issued 12/19/2014)?

    Maybe use the camera icon to show screen shots of what works and what doesn't work?

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    • Former Member Karen CM

      Hi Karen,

      Check your custom CSS location.

      Delete the custom CSS entry, save. Reopen the dashboard and re point your CSS location then save again.

      Worked for me.

      Regards,

      Richard

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    Former Member
    Feb 03, 2016 at 06:36 AM

    Hi Karen,

    When you copy the report into public folder you should copy all the supporting files like css, image files to the same folder and re-point the path of these files in the copied report.

    Regards,

    Karthy

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