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Former Member

SERVICES in EM

Currently we are planning to implement  service called ErrorHandlingxxx  which gets triggered from EM whenever there is an event failure in EM for Inbound message from service provider.

Would like your suggestion how we can make best use of the service to analyse event/error message

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    Former Member
    Dec 22, 2014 at 11:59 AM

    Hi Dipak,

    The effective way to manage error handling can be done through IDOC EVMSTA02 & EHPOST01 or custom IDOC (if the message comes and convert as IDOC).  This is a well proven method and long standing one in most of the SAP systems.

    If the IDOCs are failed due to incorrect data, segment missing, duplicate records etc then IDOC will automatically trigger a workflow task and assign it to responsible agent to remediate the issue on time.  The user can go to work item and IDOC can be edited and reposted or an agent send email to sender about the incorrect data.

    This is not complex one and lot of documentations available in SAP to design this solution.  Moreover, you don't need to think about SAP EM way as this is more or less generic approach for IDOC error handling scenarios.

    Let me know if you need anything.

    Regards

    GGOPII

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    • Former Member Former Member

      Hi Dipak,

      Validation determines based on missing data, incorrect value, missing qualifier, invalid characters, etc

      1. Shipper code validation

      2. Shipper Name validation

      3. Vessel Name validation (if ocean shipment covering)

      4. Lloyd's code validation

      5. Voyage

      5. Point/Port of Acceptance Location

      6. Hub or Stages validation for multi-leg

      7. SCAC code validation

      8. Booking reference validation

      9. Container number validation on Ship on Board message

      10. Seal number validation specific to customs export or import

      11. Event code

      12. Prov. Code ID

      13. Tr. ID Prov. Name

      14. City and Country (ISO formats)

      15. so on...


      The above validations are differ from project to project, but some of them are mandatory on shipment stages.


      The incorrect data failures are inevitable with 4PL or 3PL,when they send event message.


      Best approach:


      1. Take data failures of last six months

      2. List down all message failures and why those are failed

      3. Take top 10 failures (you can solve 40 to 50% in this approach) in first stage for error handling to trigger alert if it is failed in PI itself, but it is coming and updating incorrect data then use preprocessing of event message convert to EM EVM format data.


      Check and let me know.


      regards


      GGOPII