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process implemented in SAP, now some configuration changes

Dear,

After implementing a process, during hyper care or after hyper care (say after go live to 90 days) have you done any alterations to the process, some configuration change and what was the business reason for it.

One example - Return process and functionality - reference mandatory (activated, deactivated and then after initial period again activated)

Thanks!

TW

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2 Answers

  • Best Answer
    Dec 22, 2014 at 08:42 AM

    Hi TW

    We have to make changes in processes after Go Live as per company's requirement. Sales return reference mandatory is very common example. When a company implements SAP and they start using it then they realize that they have missed some processes or some processes need to be changed.

    I had this experience in my previous role where we used to follow credit note posting through FB75 directly from FI. There were some cases of miss-use of this transaction and business people asked SAP team to implement controls in it. We configured it through SD with document type CR and implemented approvals (Billing block). This is one example. There are many others as well.

    From what perspective you are asking this?

    Thank$

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    • Hi TW

      Like all the fingers are not same, all consultants don't have this ability. I shared what I feel personally because I've spent 5+ years in support role and now I always foresee the impacts of any process/configuration that I make in system. I wish everyone do this 😊

      Thank$

  • Jan 14, 2015 at 05:53 PM

    I will keep updating this thread with business scenarios related to "add on" configurations and functionalities, to an implemented (go live) process. This will help the community.

    marking this thread as assumed answered, for now.

    TW

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    • That would be a nice gesture by you if you are going to keep this thread updating and I hope this thread is not going to be locked by moderator if it gets updated after quite some time.

      Thank$