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Former Member

Time Setting Problem

Dear,

I reached some problem about time setting. The date for first response time showed on the system is not correspondent with the real time. I set it up as UTC+8 for Taiwan. I have no idea why. Can any one help us to work on this issue?

Thanks

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    Former Member
    Dec 22, 2014 at 10:15 AM

    Hello George,

    Please check note 1659388 - ITSM: incorrect SLA calculation for time zones

    BR,

    K.

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