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Unable to create admin account and work centers

Hi i am using a new system,System is not able to create an admin account and not able to add work centers.saying that "Implementation project not at live". please help me and provide or suggest me to start from the scratch with the new system (SURVEY APPLICATION ).And am not able to see the all Tool bar options,panes etc.Please provide tutorials for survey application to start from the scratch .Thanks in advance

Email-id : reddy.raghav16@gmail.com

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3 Answers

  • Best Answer
    Dec 22, 2014 at 11:17 AM

    Hello Raghvendra,

    What is the new Survey Application System that you are referring to? Kindly elaborate to help you.

    BR

    Ankur

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    • Raghvendra,

      What you are asking is a complete Project Setup/Implementation along with User Management with defined roles & enablement of Survey functionality which involves several things to be done on C4C system. .

      This certainly cannot be done over the posts here or through emails.

      I would suggest to check documentation on implementing C4C along with specific functionality on Surveys.

      BR

      Ankur

  • Dec 22, 2014 at 10:38 AM

    Hello Raghavendra,

    You will have to scope the project first and then when you go into Prepare Phase of the Implementation Project Activities you have an activity using which you can create a Service Agent to create an Administrator.

    Regards,

    Chandan


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  • Jan 05, 2015 at 08:39 PM

    Hi,

    An incident requesting that the Business Partners work center be added to the initial user is not the solution.  When a brand new tenant is handed over with the initial user, the scope must first be finished and then the Design Accepted milestone completed in the activity list.  Then the initial user can logoff and log back on to access the Business Partners work center to create a service agent as an administrator.  This is the standard process that must be followed, as Wendy Wang's post recommended. 

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