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Terms of payment XXX not available for Customer

Hi All,

There are some terms of payment is missing in CRM which is exsiting in ECC.In CRM smw01 I am getting error like "Terms of payment XXX not available".

Initial down load already I cann't do inital load again.

So my thought is that  can I  achive the same using request download(R3AR2 and R3AR4 ) using adapter object 'DNL_CUST_PRICE' .

Could you please help me in proper filter setting for requset download for  'DNL_CUST_PRICE'.

Thanks In Advance.

Thanks & Regards

RR Pradhan

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2 Answers

  • Dec 22, 2014 at 12:30 PM

    Hello Pradhan,

    Can you provide us an error Message no. ?



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  • Dec 22, 2014 at 02:59 PM

    Hello Pradhan

    Could you check that the table CRMC_PMNTTRMS contain entries for these terms of payment.  If not, you will need to recreate these terms of payment and run the request load again.

    Hope this helps.


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    • Hello Pradhan

      You can create your payment term in ECC and it should be updated to table CRMC_PMNTTRMS in CRM system.

      Terms of Payment are part of the customizing object DNL_CUST_PRICE.  You can use a request

      load to bring across the new terms to CRM. This can be done by first creating the request load in R3AR4. Then you can run the request for the specific terms of payment from transaction R3AR2.

      You can also take a look at the following note

      1420329 - FAQ: BTX: Payment terms in CRM.