Terms of payment XXX not available for Customer

[Former Member]

Hi All,

There are some terms of payment is missing in CRM which is exsiting in ECC.In CRM smw01 I am getting error like "Terms of payment XXX not available".

Initial down load already done.so I cann't do inital load again.

So my thought is that  can I  achive the same using request download(R3AR2 and R3AR4 ) using adapter object 'DNL_CUST_PRICE' .

Could you please help me in proper filter setting for requset download for  'DNL_CUST_PRICE'.

Thanks In Advance.

Thanks & Regards

RR Pradhan

[bernadette_fredericks]

Hello Pradhan

Could you check that the table CRMC_PMNTTRMS contain entries for these terms of payment.  If not, you will need to recreate these terms of payment and run the request load again.

Hope this helps.

Bernadette

[Former Member]

Hi Bernadette,

The terems of payment doesnot exist in the table 'CRMC_PMNTTRMS'.to recreate these terms payment means is in ECC or CRM?

Thanks In Advance.

Thanks & Regards

RR Pradhan

[bernadette_fredericks]

Hello Pradhan

You can create your payment term in ECC and it should be updated to table CRMC_PMNTTRMS in CRM system.

Terms of Payment are part of the customizing object DNL_CUST_PRICE.  You can use a request

load to bring across the new terms to CRM. This can be done by first creating the request load in R3AR4. Then you can run the request for the specific terms of payment from transaction R3AR2.

You can also take a look at the following note

1420329 - FAQ: BTX: Payment terms in CRM.

Bernadette

[former_member189549]

Hello Pradhan,

Can you provide us an error Message no. ?

thanks

Willie

[Former Member]

Hi Wille,

'Message no is  COM_PMNTTRMS001'.

Thanks In Advance.

Thanks & Regards

RR Pradhan