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Former Member

BO4.0 openDocument:please wait while the document is being processed


I'm facing the issue while opening the webi report  with JSP. please check below details.

BO Server: 4.0 SP10 patch2

when I open the webi report in a new window, that is ok.(http://serverIP:8080/BOE/OpenDocument.jsp)

but when I put this link to my custom JSP page, it's not working, always show: "please wait while the document is being processed"

eg. <iframe src="http://serverIP:8080/BOE/OpenDocument.jsp">


can anyone help on it? is it the issue for the patch?



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1 Answer

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    Former Member
    Dec 22, 2014 at 08:45 AM

    Hi Warrick,

    I did a quick test on my BI 4.0 SP10 Patch2 machine and everything works fine.

    I just created a simple html file and put the below lines in it:
    <iframe src="http://localhost:8080/BOE/OpenDocument/opendoc/openDocument.jsp">

    and it works fine. So this is not a patch issue.

    There might be something else in your jsp that is blocking the request.

    Also I didn't understand how:(http://serverIP:8080/BOE/OpenDocument.jsp) works for you, because this is not the correct url and it gives me 404 error when directly ran on the browser.

    Please try the above and see if it works for you.

    Hope this helps.


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    • Former Member Former Member

      Hi Rajarsh,

      For the issue above, last few days I deployed the portal site to our BO server, the issue has been solved.

      So there is a question, we must deploy the portal site in BO server??? can't deploy it to a independent server??? thanks in advance.