I just wanted to reach out and get some comments and feedback on the Overpayment Recovery functionality that was originally released by SAP in EHP4 for claims within Payroll. I have worked extensively in SAP Payroll and claims have always been one of the biggest challenges (If not THE biggest challenge) for many of the clients I have worked on. I did previously do a proof of concept for one of my clients on this functionality to look into implementing it, and the reality was that it just did not work very well and we had many standard SAP issues with it. Other consultants that I have spoken to faced many issues with this functionality, and I just have not seen that many clients ultimately go-live with this functionality.
I really did like the idea of a new process for claims in SAP Payroll, so this is something that I have always hoped that SAP would fix and getting working properly.
In searching for OSS notes in the functionality (20+ Notes in 2014 alone), it is clear that SAP is still working on fixing the functionality which is certainly positive.
Can anyone share any experiences with implementing this functionality? If so, are you satisfied with the solution? What are some of your other thoughts and considerations on the functionality? Have some of the recent notes/support packs fixed issues that you were originally facing?