on 12-18-2014 9:00 AM
Dear experts ,
we have seen a strange error in PO where the text shifts to the right side of the PO forms (The PO format consist of many windows for text display & it is oriented on the left side) , this has been occurring randomly & its been reported by only one user . strangely when we were analyzing the same PO it is proper .
please guide as to why this keeps happening & is it user attribute related (i am new to the SAP job scene so forgive my lack of understanding ).
Dear Ravi & sankarbabu ,
thanks for your replies as per your suggestion i have checked the printer settings & login language they are maintained as LOCL & En i have repeated the output & now it doesn't appear different, but in the last few months the same user has sent us almost 8-10 PO which were affected .
we have tried simulating the issue in quality system but not bale to reproduce it ,this seems to be a random error is there any other way to correct this issue ??
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Hello Jyothsna,
If the issue was been reported by particular user..
following points needs to be checked :
1)Tell him to change the printer settings manualy and test it.
2) If login lanague is different ( like FARSI or Herbew etc) , chance of printing in reverse direction is more(In that case. tell him to login with EN language into SAP and give a PO Print)
3) Take the help of any ABAPER and tell him to check the PO form which is configured in NACE.
All the best ..
Regards,
Sankarbabu
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Hi Jyothsna,
It can be printer's driver issue. If the user is printing using a different printer. Check it.
Regards,
Ravi
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