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author's profile photo Former Member
Former Member

Submit button is greyed out while trying to approve the request via the link in the email notiifcation

We have enabled the option Approve by Email in the stage of teh MSMP path. Also maintained the variable %LINK_APPROVE_REJECT% in the Notifcation template

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4 Answers

  • Best Answer
    Posted on Dec 18, 2014 at 08:33 AM

    Hi Vinaya,

    Sometimes system won't recognize the latest MSMP version, try to generate the new version by using t-code GRFNMW_GEN_VERSION.

    Regards,

    Eswar

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  • Posted on Dec 17, 2014 at 01:47 PM

    Hi,

    Can you please check if your stage settings has "Approve by Email" option checked. If possible please share your stage task settings to help you further.

    Regards,

    Madhu.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 17, 2014 at 08:39 PM

    Check if there is any missing authorization under-way.

    Filip

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 17, 2014 at 09:17 PM

    Hi Vinayalaxmi,

    can the user appprove the request via GRC Work Inbox.=

    If not - check

    -if the user has a role the role for the approval.(SAP GRC - GUI -> TA SU01)

    Otherwise:

    -if the user is marked as approver (SAP GRC UI ->Menue: Setting or Access Managment -> Function "Access Responsilbe". (Sorry if this path is not completely written right. If have no System available right now).

    BR

    Melanie

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