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Former Member
Jan 02, 2006 at 04:27 PM

Identify account by domain part of E-Mail address

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Hi All,

We are using IC Web client with ERMS.

When for an inbound E-mail the sender address exists in

a contact relation between an organization and person both account and contact are identified.

sometimes sender address are not in the system (contact person is not known or it is a general address like sdn@sap.com) we want the system to identify the account just based on the domain part and show all the contact persons.

like when receiving an e-mail from sdn@sap.com it should display SAP as the account and all maintained contact person and not responding that this e-mail is unknown.

any suggestions?

Thanks, Eyal.