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Adding consumer role


From webUI I am not able to add the consumer role to a business partner if the business partner already is created in another role (e.g. general, prospect). How is this solved? We want to distinguish between a prospect and a consumer. When a prospect does a purchase he/she will become a consumer and we need to add the consumer role.

regards, Camilla

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    Posted on Dec 16, 2014 at 12:14 PM

    Did you check the account lifecycle? Status and Life Cycle Data - Business Partners - SAP Library or the role exclusion groups? maybe someone already configured this and that's why you can't.



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