The system cannot download information from the server.There may be a network or security issue.

[Former Member]

It's BPC NW 7.5

Trying to login using default port, specified the login credentials I get the blank screen. If I specify the secure port I get the error "The system cannot download information from the server.There may be a network or security issue."

I can ping the server successful. Implemented the initial troubleshooting steps like IIS reset etc, does not help.

BPC is down and we are at standstill untill it's up and running.

Appreciate valuable suggestions.

Thanks in advance,

Sanman

[Former Member]

Hello Sanman,

Could you please check if this SAP Note could help:

1711049 - The system could not download information from the
SERVERNAME server. There may be a netwo...

Thanks & best regards,

Nedra.