each WebI RESTful web services call brings HTTP/1.1 404 Not Found

[Former Member]

Hello,

What could be the reason that each call into the WebI RESTful api delivers a HTTP 404 Not Found?

We have the RESTful url and can connect to the web service.

We see that when the WACS is not running we get a connection refused.

We see that when the WACS is running but disabled the connect call hangs until timeout (after 1+hours).

We think that the HTTP 404 we get with each WebI RESTful call (e.g. URL/raylight/v1/documents/12345678/variables, or links, or properties, or dataproviders ...) has something to do with an installation/configuration issue of the WebI RESTful api.

It does not seem to be an access right problem.

We found many patterns how the WebI RESTful api behaves when the access rights are not sufficient. Neither of them had the HTTP 404 in each call.

How can we prove that the WebI RESTful web services functionality is installed and configured correctly?

So far we checked the settings in the WACS, and the settings in CMC.Applications.RESTful Web Service. The settings there seem to be ok.

What else can we check?

Thanks,

Bernd

[former_member197386]

Hi Bernd,

You can send a request to:

[GET] http://<server>:6405/biprws/raylight/v1/about

(this call doesn't need authentification)

I don't really understand what is your problem. Is the hanging intermittent?

Best regards,

Anthony

[daniel_paulsen]

H Bernd,

You can also select "Show Error Stack" in the WACS properties.  This may give a hint as to what's going on.

If Logon is working, what logon url are you using and do Infostore queries work?

ie   <server>:6405/biprws/infostore/12345678

Dan

[Former Member]

Hi Anthony,

Thanks for the about url. I will try this.

Our problem is that all WebI REST calls come back with error 404.

We want to understand the reason for that.

Thanks,

Bernd

[Former Member]

Hi Dan,

Thank you for the hint with "Show Error Stack". We will try this.

Bernd

[former_member197488]

Hi Bernd,

are you accessing your WACS through a reverse proxy or directly?

What about the http proxy settings?

Regards

Jan

[former_member197386]

Hi Bern,

Any news?

What about trying to reach from a browser for instance:

http://<yourserver>:6405/biprws/raylight/v1/about

Best regards,

Anthony

[daniel_paulsen]

Hi Bernd,

Just checking in to see if you were able to resolve the problem or if you still need help

Dan