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Secure Login Client - Kerberos Token disappeared

Dear Colleagues,

We are using Secure Login Kerberos Token for our SSO in the SAP GUI. SAP GUI Version is 7.30 Patch 5 and Secure Login is Version 2, Support Package 3, Patch level 2.

In rare cases endusers are not able to login via SSO. When we check the PC and open SAP Secure Login Client we detect that there is no Kerberos Token to select. At the moment our solution is to reinstall the whole SAP Secure Login Client with the SAP GUI for the user.

We are not sure why a kerberos token would suddently not be available in the sap secure login client. Any idea in which area to look?

Regards,

Alexander

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2 Answers

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    Former Member
    Dec 11, 2014 at 04:18 PM

    Hello Alexander

    One reason can be the lifetime of Kerberos token has crossed and it has been removed from the SLC.

    Thanks.

    Tapan

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    Former Member
    Mar 19, 2015 at 03:04 PM

    Hey Alex,

    Were you able to fix this error? Also, what was your reason for choosing the Kerberos method? Curious to see if you considered the free Kerberos SSP solution as well as my client is considering a similar approach.

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