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CRM - ERP lean order API (LORD) active check via RFC

Hello Experts,

I'm working with an environment, where we have one CRM 7.0 connected to two separate ECC 6.0 systems. When there is an RFC call from CRM to one of the ECC systems for sales order read, there is a "check via RFC" which business function in the ECC is active (older LORD1 or the newer LORD2). This check is happening in class CL_CRM_INTLAY_ERPIL, method GET_ERP_INTLAY_IMPL. Until recently, the application was taking up one specific RFC destination, but something changed and it started picking up another RFC destination (my assumption is that another team did a change somewhere).

I still cannot figure out where this changed was carried. The problem is not connected with the "ERP sales order profile" in the CRM customizing (which is then assigned to a Business Role). And it is also not connected with ERP_INTLAY_IMPL parameter in the user's settings.

Does anyone know where this RFC destination is taken from?

Regards,
Denis

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2 Answers

  • Best Answer
    Posted on Dec 10, 2014 at 08:47 PM

    Hi Denis,

    Can you check below menu path:

    IMG path: CRM ->  transactions -> settings for sales transactions -> define profiles for ERP Sales Orders

    Define Profiles for ERP Sales Transactions : Check RFC destination (also via SM59)

    ========================================================

    Best regards - Christophe

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 16, 2014 at 02:19 PM

    After all, the problem appeared to be in the ERP Sales Order Profile RFC destination.

    IMG path: CRM ->  transactions -> settings for sales transactions -> define profiles for ERP Sales Orders

    (as mentioned by Christophe)

    I was mislead in the beginning because I was checking production and development systems, and the RFC destination was changed directly in Quality.

    Conclusion - check this customizing in all systems.

    Thanks & regards,

    Denis

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