Live office unable to connect to excel

[former_member196742]

Hi Experts,

After installation of LiveOffice (4.1 SP4 on windows server 2008 r2) multiple times getting the same error as "excel encountered a serious problem with the sap business object.... "plf find the attachment.

After enabling the add-in on ms-ofice 2010 professional,when trying to log in with all the parameters to connect BO Repo its not connecting with out throwing any error.

Thanks,

-Nadeem

[sapanesh_agnihotri]

Hi Nadeem,

Is LO and BOE both at same patch level?

Also you tried re installing LO alone or LO and office both?

Thanks,
Sapanesh

[former_member196742]

Hi Sapanesh,

Yes Both LO and BOE are of SP4 and First reinstalled the ms-office 2007 and found the same error then later upgraded to ms-office 2010 as it was working fine on my desktop with this version but still on the server found the same error then later reinstall the LO twice but still not resolved.

Thanks

-Nadeem

[sapanesh_agnihotri]

Hi Nadeem,

What is the MS .Net framework version in both the machine?

Thanks,
Sapanesh

[sapanesh_agnihotri]

Is from server are you able to use qaaws tool?
Also What event viewer log says for the same,

[former_member196742]

Yes Qaaws is working fine on the server.