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reopen sales order

Hi,

I am new in SAP Business One.I am using SAP B1 8.82 PL15. I aware if sales return is posted against a delivery then the respective sales order opened automatically, But i am not aware of the settings to do this. Please help me

Regards

Hiranmoy

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  • Best Answer
    Posted on Dec 09, 2014 at 12:21 PM

    Hi

    This Settings in available under Document Setting =>Reopen Doc. by creating Return/Good Retun/Credit based on Doc

    Uncheck the option it cannot reopen the sales order

    With Regards

    Balaji Sampath

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  • Posted on Dec 09, 2014 at 12:20 PM

    check screen shot

    Reopen doc


    Capture.JPG (38.8 kB)
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  • Posted on Dec 10, 2014 at 05:57 AM

    Hi,

    you can use this feature:

    Reopen Doc. by Creating Returns/Goods Returns/Credit Memos Based on It

    If you select this checkbox, you can decide whether to reopen a sales or purchasing order when you create a return or goods return document that is based on the sales or purchasing order, or when you create a credit memo based on an invoice. The application prompts you for a decision every time you create a return, goods return, or credit memo.

    Check this link for more detail:

    http://help.sap.com/saphelp_sbo882/helpdata/en/45/071a63f61941dee10000000a1553f6/content.htm

    But if you can reopen, you have a limitation to update the sales order

    Rgds,

    Jimmy

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