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author's profile photo nabin ji
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nabin ji

Create Attachment showing in Dev client but unavailable in Quality client

Posted on Dec 09, 2014 at 09:39 AM 26 Views

Hi,

In Development Client, in Change Travel Expense Report, I can create Attachment and attach expense receipts scan copies. But when I try attaching the receipts in Quality client, the create Attachment option is not available.

I thought this will be authorization issue, but even when I use Super User authorization, it does not work.

Attaching the screen shots.

In Development Client

In Quality Client

Please suggest, what may be the reason.

DRP receipt attachment.jpg (53.0 kB)
QRP-receipt attachment.jpg (34.3 kB)
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    author's profile photo Vijay Srivastava
    Vijay Srivastava
    Posted on Dec 11, 2014 at 01:36 PM
    3

    Hi Nabin,

    Why don't you try debugging on T Code Trip and check the attachment screen.

    I suppose the Create Attachment is having Invisible status. Once you debug, you can check the status in SGOSCUST. If the status is 2, that will be the reason why the Create Attachment is Invisible for you.

    There are 3 status indicators in SGOSCUST table.

    0- Active

    1-Inactive

    2- Invisible.

    If you find the status in SGOSCUST table as 2, you got your.

    You need to take any abaper help to change the status to 0 and the try login again. Hope you can see and attach receipts in Create---> Attachment under T Code- TRIP.

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    • Lukas Weigelt nabin ji
      Dec 11, 2014 at 03:02 PM

      Hi,

      to properly do the configuration you do need authorization for SGOS; you can't configure it in a clean way otherwise. You should tell this the responsible person for your authorization concept so you are given the authorization. When maintaining the respective entries via SGOS, you'll be prompted for a workbench transport which can be used for transporting the changes (naturally).

      The only reasons I can think of why the setting are different on your system is, that somebody uncleanly manipulated the customizing table or has customized via SGOS and then threw away the transport (even uncleaner).

      Cheers, Lukas

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  • author's profile photo Vijay Srivastava
    Vijay Srivastava
    Posted on Dec 11, 2014 at 03:24 PM
    1

    Hi Nabin,

    Please refer to some OSS notes, where you can find the table differences between, Development client and Quality client.

    Then you can go to the T Code- SGOS and correct the status.

    I suppose, the config was not copied to your quality client.

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  • author's profile photo Lukas Weigelt
    Lukas Weigelt
    Posted on Dec 09, 2014 at 10:55 AM
    0

    Hi Nabin,

    please note that it is fallacious to think you can rule out an authorization issue by assigning SAP_ALL/SAP_NEW.

    Check the user on QAS and check whether he has different authorization especially in Object S_BDS_DS than the user on DEV.

    Cheers, Lukas

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  • author's profile photo nabin ji
    nabin ji
    Posted on Dec 11, 2014 at 01:39 PM
    0

    Hi Vijay I tried this option, as u suggested. You are correct.

    I would like to know, if this is linked to any configuration since I found the status as 2 in Table SOGSCUST.

    Instead of changing the status from table, can you suggest the SPRO route?

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  • author's profile photo Vijay Srivastava
    Vijay Srivastava
    Posted on Dec 11, 2014 at 03:49 PM
    0

    Hi Nabin,

    The sap note: 1873544 shows that you need to execute Report-RSGOSCHECK. Once you execute this report, you can find the differences.

    Cheers.

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