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Routing Alerts to different groups based on Time!

Hi,

Currently we have alerts configured in PI 7.1, so we recieve them by Group1 and Group2.

Now we want to configure rules in such a way that Group1 should recieve alerts from 9AM to 9PM only and Group2 should recieve alerts from 9PM to 9AM only.

could anyone suggest how to achieve this.

Regards,

Shiva.

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3 Answers

  • Posted on Dec 09, 2014 at 11:47 AM

    Hi,

    Can you check time dependent delivery and try if you can restrict the alerts as per your timing?

    Configuration for forwarding Alerts as Emails

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  • Posted on Dec 09, 2014 at 12:47 PM

    Hi Shiva,

    I suggest to have outlook rule to route the emails in particular time and ignore them. It is more simpler 😊

    regards,

    Harish

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  • Posted on Dec 09, 2014 at 03:37 PM

    If your PI is configured with Solution manager for monitoring then you can do the above requirements very easily..You have to configure incident management for each group and set the desired time to deliver mails.

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