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UWL not retrieving items from back-end

Hi,

In SAP portal 7.3, we are facing issue as UWL is not retrieving items from SRM system. When I go to the System Admin and UWL configuration, if I re-register then it shows re-register successful for SRM system. So there seems to be no issue with re-registering....which also might mean there is no issue with the RFC configured in NWA.

If I go to the back-end then I am able to see the items in users inbox (approver).

Can you someone tell me what else could have gone wrong?

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 09, 2014 at 07:12 AM

    Sun

    Can you send the Screenshot for reviewing,so we can troubleshoot the issue

    PavanKumar

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    • UWL doesn't throw any error. It just that it doesn't pull any items from back-end.

      When I re-register the system in UWL configuration under system admin then I dont get any error. It says successfully registered.

      So there is no error screenshot which I can give you at this point of time.

  • author's profile photo Former Member
    Former Member
    Posted on Dec 09, 2014 at 07:24 AM

    Hi,

    Please test the RFC destination in NWA and verify if that is working fine.

    You can refer the following SAP KBA to verify if the UWL Destination Service has been correctly configured:

    1133821 - UWL Destination Service configuration

    Let us know the outcome.

    BR,

    Anurag

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    • Hi,

      Create an RFC connection for your SRM system with destination template as Systemname(eg: SAP_SRM)$WebFlowConnector in NWA by navigating to below path.

      1. Login to NWA(http://<host>:<port>/nwa) with proper id having
        both Read/Write access.
      2. Navigate to Configuration->Security->Destinations tab

      3. Click on ‘Create’ in order to create a new RFC destination.

      4. Once the page loads, select ‘No’ for Load Balancing and enter the host entries
      as specified in the host file. Make the necessary entries and click on ‘Next’.

      5. Once the next screen loads, select Authentication Type as “Current User(Logon Ticket)
      from the dropdown” and enter the language value as English(EN) and the Client
      Id.

      6. The next screen will appear with some default and you don’t have to enter any values here.
      Click on Finish to complete the process and exit the wizard.

      Regards,

      Yuvraj

  • author's profile photo Former Member
    Former Member
    Posted on Dec 10, 2014 at 08:00 AM
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