on 12-08-2014 4:31 PM
Hi
We are on Business Objects 4.1 SP 1 Patch 1. I am trying to create a publication using a Crystal Report as the source document. This report was build using CR Version 2008. Currently the BO server has CR version 2011.
Source Document: Crystal Report
Enterprise Recipients: None
Dynamic Recipients: Crystal Report with a list of Account IDs that are similar to the ones in the Source crystal Report. Each has a unique email ID.
Personalization: When I click on Personalization, the tab appears to be blank, with a loading symbol. It is loading forever. Is there a reason why I am unable to personalize this publication?
I tested the functionality using a WebI report as a source and an enterprise recipient list. I was able to personalize and burst the report. It reached the users inbox successfully.
When I try the same with Crystal Report, I am unable to even complete the publication set up. I couldn't find any similar post or discussion on SAP.
Any help or direction is appreciated.
Thanks
DE
Can you open the report in Crystal 2011 and save it and try the publication personalization?
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