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A database error occured. The database error text is: (CS) "Unexpected behavior : Java heap space" . (WIS 10901))?

Posted on Dec 08, 2014 at 02:31 PM 111 Views

We have users using MS SQL servers as reporting DB complaining their reports are throwing this error

A database error occured. The database error text is: (CS) "Unexpected behavior : Java heap space" . (WIS 10901)


)?



Env BO 4.1, SP4, patch 1. Distributed on linux based blades. What can be done to fix this?


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  • author's profile photo Jawahar Konduru
    Jawahar Konduru
    Posted on Dec 08, 2014 at 03:13 PM
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    Check this KB.

    1280907
    - A database error has occured: (CS) "Unexpected behavior" . (WIS
    10901) occurs when using JDBC or OLEDB connection in Web Intelligence XI
    version 3.x

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 08, 2014 at 03:14 PM
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    When exactly are the users facing the problem?

    Do they face while refreshing the report?

    Modify and run report?

    schedule report?

    Is the error intermittent or consistent across all reports?

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    • Former Member Former Member
      Dec 08, 2014 at 03:56 PM

      Hi Bhupinder,

      This is 4.1 box and you can increase the memory allocation to higher values. I would suggest you to look into sizing up your servers.

      Depending on usage of reports with number of logged in users, there is some complex calculations to be done.

      Sizing is the only help which can get to you. Else if you keep restarting the WIPS / APS would be a temporary workaround to free up memory every now and then.

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