Error in Integrated Framework in SAP Business One

[daroy_alvin]

Hi Experts,

I'm having a problem when I tried to log on into my SAP Business One with enabled Cockpit and Dashboard settings, Ive successfully enabled and configured my dashboard settings.  I already check the connections and services and it runs perfectly. but when I tried to log on to SAP Business One I got some system message like this:

I checked the B1DI Connection and Service and It works fine.

I already check the problem in SAP Note: 1619422  - B1ic_Troubleshooting Guide for B1ic Dashboard/Cockpit. but still can't fine the correct answer.

Thanks & Regards..

Alvin

[Rafaee_Mustafa]

Hi,

Root cause 5: The username or password contains a special character that is not supported by the B1i server. (e.g. “, &, ‘, <, >)

Solution 5: Update the username or password so that it does not contain any of those special characters.

• Are you using SQL\Instance ?? If yes have you configured with instance ?
• Please also check your firewall settings and make these 2 ports allow 8080 and 8443

[Rafaee_Mustafa]

Hi Alvin,

Please re check, usually this is the issue

Root cause 2: [hostname] is used in some configuration settings, and [ip-address] is used in others.

Solution 2: Ensure you use exclusively either the [hostname] or the [ip-address] in all the following configuration settings:

a. Integration Framework > SLD > B1i Server > [company database] > B1DI > b1Server

b. Integration Framework > SLD > B1i Server > [company database] > JDBC > url

c. Integration Framework > SLD > B1i Server > HAnyforXcelsius > associatedSrvIP

d. EventSender Setup > Step 1 > DB Server Name

e. License Manager > Configure Security > DB Server

[daroy_alvin]

Hi Rafaee,

I've try to re checked my configuration based on your solution provided, but still it can't solve the problem, I'm using computer name instead of ip address in my configurations..

Alvin

[Rafaee_Mustafa]

Hi Alvin,

Hope you also checked these 2, i usually missed to check these two and last time i resolved with point 'c'

c. Integration Framework > SLD > B1i Server > HAnyforXcelsius > associatedSrvIP

d. EventSender Setup > Step 1 > DB Server Name

[Former Member]

Hi Alvin,

     Try to follow PDF for your Dashboard Integration Solutions. Its Very useful for uhttp://www.vision33.com/media/165196/v33%20how%20to%20b1if%20-%20installation%20documentation.pdf

Thanx & Regards

Harshit