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author's profile photo Former Member
Former Member

Workflow Log and Details empty

Dear all,

we're facing a problem and are beeing not able to solve it.

I also attached 3 jpg, hope they'll help to show the issue.

So, in some workflows the workflow log completely empty. There are neither task nor details show. Please have a look on attachement "1.png".

This is the first issue.

After pressing "Refresh" the "Workflow and task" appear (see "2.png"). Okay so far.

But now the user want to see the details of a task. Therfore he may click on the "details button" behind the task description (see 3.png). And nothing will be shown in the details window below.

This error appears now and then. In addition the user has all necessary rights. In case of such faulty workflow no user is able to see the details, not even a with sapall rights. But for some reasons, this error appears. We don't know how to determine the error.

I would be grateful if someone could help!

BR
Mathias

3.png (226.7 kB)
2.png (164.6 kB)
1.png (91.5 kB)
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    author's profile photo Former Member
    Former Member
    Posted on Dec 05, 2014 at 01:47 PM

    Can you open the technical workflow log? Are you able to see the step details/history there?

    Could be some bug (find OSS note) or as Rob said it could be a problem with the SAP Logon (try to update it).

    Regards,

    Karri

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  • Posted on Dec 05, 2014 at 01:45 PM

    Hi,

    check the sap logon level. And search on the sap marketplace if any problems exist for the workflow log.

    Other than that I have no idea what the cause could be.

    If you don't find any answer then you should raise an OSS message to SAP.

    Kind regards, Rob Dielemans

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  • Posted on Dec 08, 2014 at 05:22 AM

    Hi Mathias

    See if the following note helps

    1127850 - Workflow log: List does not contain any data


    regards,

    Modak

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 09, 2014 at 11:44 AM

    Hi all,

    thanks a lot for your help! I really appreciate this!

    I seems, that the Log History has just deleted from table SWWLOGHIST probably by using the SWWH transaction.

    Well, now we have to check the permissions in order to prevent that anybody without permission do that...

    Again thanks for your help! I learned a lot here!

    BR
    Mathias

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    • You're welcome.

      Also add transaction SWWL in your research to prevent people misusing that transaction (also check the job logs I once encountered a basis team that just scheduled swwl because they thought that the tables were getting too big and instead of archiving they decided to delete it which is insane since it is business data and you can fail an audit if those kind of data is missing in production).

      Kind regards, Rob Dielemans

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