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Getting error partner ‘123.456.789.10:1234” not reached

Hi Experts,

We have installed SAP Business Objects Analysis, Edition for Microsoft Office (Version 1.4.7.3074) with required patch. But while trying to connect to SAP BW system after skipping SAP BO BI Logon screen, we are getting below error.

LOCATION CPIC (TCP/IP) on local host with Unicode

ERROR partner ‘123.456.789.10:1234” not reached

TIME Wed Dec 03 16:31:07 2014

RELEASE 720

COMPONENT NI (network interface)

VERSION 40

RC -10

MODULE nixxi.cpp

LINE 3285

DETAIL NiPConnect2: 123.456.789.10:1234

SYSTEM CALL connect

ERRNO 10060

ERRNO TEXT WSAETIMEDOUT: Connection timed out

Also if we try to connect to BO server using SAP BO BI Logon screen, it displays error: “Error while checking availability of SAP Business Objects BI platform system”


Please note that we are facing this error only from a particular system. From other system, we can easily connect to BO server or BW server. We are using Microsoft Office 2013.

Can you please let us know which settings do we need to change to stop this error?

Thanks in advance!!!

Regards,

Animikh Chaudhury

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1 Answer

  • Posted on Dec 05, 2014 at 11:52 AM

    Can you logon to that BW system from the SAP Gui?

    Can you logon to the BI platform as well, independent from Analysis Office?

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