cancel
Showing results for 
Search instead for 
Did you mean: 

'Right answer was accepted"?

kammaje_cis
Active Contributor

In this question the right answer was not accepted still the message says 'right answer was accepted'. Is it not a bug? May be we should stop the user from selecting this option when right answer was not yet accepted?

https://answers.sap.com/questions/111837/sap-fiori-launchpad-user-preferences-add-a-new-opt.html

jerryjanda
Community Manager
Community Manager

Hi, Krishna:

Vadim is correct: You can "accept" an answer, but you can also choose "close" from the "actions," then select "question is answered, right answer is accepted."

And I agree with your statement: "May be we should stop the user from selecting this option when right answer was not yet accepted?"

I'm going to reach out to our resident Q&A lead and see if has additional info to share here...

Best regards,

--Jerry

moshenaveh
Community Manager
Community Manager
0 Kudos

Hi Jerry,

I believe we can leave this flexible as sometimes a discussion has no value and a possible answer. We should however encourage people to either close their questions or mark one of the answers as correct.

Thank you,

Moshe

JL23
Active Contributor

I really would like to encourage people e.g. with a new blog and some screenshots, however, there is currently no technical support (no icon) that could help people to know which of their question is open and which one is already closed. see my idea https://ideas.sap.com/D38919

former_member186338
Active Contributor

"We should however encourage people to either close their questions or mark one of the answers as correct."

I do not understand "or" here!

Looks like the idea was to have the ability to close question with or without correct answer and provide the reason of closing...

Accepted Solutions (1)

Accepted Solutions (1)

former_member186338
Active Contributor

Today 2 tasks: Accept and Close are absolutely independent 🙂

Answers (1)

Answers (1)

pokrakam
Active Contributor

I just bumped into this issue. The current behaviour is not consistent. Example:

https://answers.sap.com/questions/545612/pass-data-from-internal-table-column-to-in-operato.html

Th reason for closing "Right answer accepted" should not logically exist without an accepted answer.