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R K

Old invoices not available for creating Credit memos

Dear All,

As per the recent requirement we have configured the credit memo process where the Credit memo will be created in reference to the invoice. We have done the relevant settings in Copy Control VTFF and it is working fine for newly created invoices.

When the old invoices are referenced to create credit memo then a message appears in the log as "The XXXXXX Billing document does not exist".

Kindly advise how to use the old invoices to create credit memo's in system .

Regards,

SRK

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2 Answers

  • Posted on Dec 03, 2014 at 08:57 AM

    As long as the data are stored in SAP tables irrespective of whether it is an old or a new, you can refer the same. From the error message what you had indicated, it seems, either those were created in legacy system or archived, in which case, I dont think, it is possible to create a Credit Memo.

    G. Lakshmipathi

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  • Posted on Dec 03, 2014 at 10:15 AM

    Hi

    Please check following two SAP notes.

    653753

    1718941

    Thank$

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