Skip to Content
author's profile photo Former Member
Former Member

SCN - SAP 3D Visual Enterprise, third party plug-ins 2.0

Hi All,

New to the support forums but not new to Visual Enterprise (aka Deep Exploration).

I'm currently running VEA x64 V8.0.0.0, Wednesday 13 November 2013.

(Note: I also have VEA x64 V7.1.0.185, Friday 16 November 2012 installed, as I find it less buggy for some processes.)

I've downloaded and installed the SCN - SAP 3D Visual Enterprise, third party plug-ins 2.0 (link)

I've tried to find the new PDF Template Designer menu (under Advanced Editing toolbar) but it is nowhere to be found. I tried reinstalling the plugin but it says it's installed already.

Unfortunately, now every time I open Adobe Acrobat 8 Professional V8.1.0 I get the following error:

Can anyone offer any advice?

Thanks,

Rachel @ Nextspace, Auckland, NZ (an SAP Partner)

newerror.PNG (21.3 kB)
Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 10, 2014 at 03:04 AM

    Hi everyone,

    Just wanted to put a quick update on here, as I have the answer!

    First and foremost, a huge thank you must go to the fantastic Kelvin Mau, who has been calling me in New Zealand from Canada every day for an update and did not give up until the problem was fixed. Now that's dedication! Thank you, Kelvin.

    An extra thank you should also go to Paul Delany from the Auckland office, who called me this afternoon having seen the post and not realising Kelvin was onto it!

    Basically, I was missing a bunch of files that needed to be installed under: C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins

    I required the following files, all of which were missing(!):

    • PDFTemplateDesigner.api
    • e3ui.dll
    • GCore.dll
    • QtCoreX.dll
    • QtGuiX.dll
    • QtWinMigrateX.dll
    • QtXmlX.dll

    I also needed to copy the entire RHControlsLibrary folder and its contents across to the same directory, overwriting what was already there. This folder contains 114 items that are generally made up of .dir, .bmp .xml and .pdf files. Happy to list them all, if anyone would like?

    I also upgraded to SAP 3D Visual Enterprise Author 8.0 x64, Version 8.0.101.31803, Wednesday 17 September 2014 and uninstalled all other versions of Visual Enterprise.

    Now I get this:

    Hooray! 😊

    Thanks everyone, an amazing support experience. 10/10!


    temp.png (129.4 kB)
    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Dec 02, 2014 at 10:25 PM

    Hi Rachel,

    Would you be able to PM me a number to reach you at? I would like to discuss your workflow.

    Thanks,

    Kelvin

    SAP Product Support Engineer

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.