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User was able to see his favorite folder reports in BI Launchpad but not in WebI rich client

Hi All,

Kindly let me know the solution for the below issue .

"User was able to see his favorite folder reports in BI Launchpad but not in WebI rich client"

Is there any security rights missing under web intelligence on CMC ?

Please do the needful.

Thanks

Ram

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1 Answer

  • Jan 26, 2017 at 03:01 PM

    share the screenshot from rich client? Also check if user is logged in first or not ?

    if users can see from Launch Pad then they can see from rich client also.

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    • Amit,

      User logged into rich client , I have seen that .

      User clicks on a folder under favorite folder from rich client , but reports are not showing .

      But user clicks on a folder under favorite folder from Launchpad , reports are showing

      User is accessing rich client from their workspace say xxx application portal.

      Is there any security rights missing under web intelligence on CMC ?