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Login failure error when sending message from PI to webservice

ganguly05p
Explorer
0 Kudos


Hi Experts,

We have a scenario where sending messages from PI to a web service. Getting the below error in sxmb_moni.

<?xml version="1.0" encoding="UTF-8"
standalone="yes" ?>
- <!--
Inbound Message
  -->
- <SAP:Error
SOAP:mustUnderstand="1" xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">

  <SAP:Category>XIAdapterFramework</SAP:Category>

  <SAP:Code area="MESSAGE">GENERAL</SAP:Code>

  <SAP:P1 />

  <SAP:P2 />

  <SAP:P3 />

  <SAP:P4 />

  <SAP:AdditionalText>com.sap.engine.interfaces.messaging.api.exception.MessagingException:
SOAP: response message contains an error
XIAdapter/PARSING/ADAPTER.SOAP_EXCEPTION - soap fault: Logon failure: unknown
user name or bad password.</SAP:AdditionalText>

  <SAP:Stack />

  <SAP:Retry>M</SAP:Retry>

I have checked the communication channel. The url we are using it is opening fine with the user id and password maintained but still getting the error in communication channel as below.

Delivery of the message
to the application using connection SOAP_http://sap.com/xi/XI/System failed, due
to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: SOAP:
response message contains an error XIAdapter/PARSING/ADAPTER.SOAP_EXCEPTION -
soap fault: Logon failure: unknown user name or bad password.

Can any one please suggest the possible reason and how to correct ?

Accepted Solutions (0)

Answers (1)

Answers (1)

azharshaikh
Active Contributor
0 Kudos

Hi,

Please check on the following:

1. Test with SOAP UI and send a request to confirm if the target url is responding back.

2. Try to open the WSDL location using IE in your network

3. Is there a proxy in your network? If so you will have to provide that info as part of the SOAP CC and any authentication if any

4. Try using IP instead of Host name (check if DNS entries are maintained with your Basis/Admin team)

Regards,

Azhar