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How I can download survey results in CRM?

Jan 26, 2017 at 02:01 PM

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Claudia Soraya Sanchez Rodriguez

Good morning,

In CRM there is a topic of surveys. Anyone know the way you can download the results of such surveys through CRM?

Thanks

CRM Marketing
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Johannes Voglsam Answered
Feb 01, 2017 at 04:01 PM
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Hello,

how do you want to download the survey values - do you want to do some kind of evaluation?

Please find some basic information about the integrated evaluation tools in the SCN Wiki:

Survey Processing in CRM Marketing

The survey values are stored in table as xml in table CRM_SVY_DB_SVS and CRM_SVY_DB_SV - you can write a report accessing the table entries directly.

best regards,

Johannes

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